About Us

InCharge Debt Solutions is a 501(c)(3) nonprofit organization offering confidential and professional credit counseling, debt management services, bankruptcy education, housing counseling and educational initiatives promoting financial literacy since 1997.  When your financial future is at stake, you want to partner with a trusted leader who provides sound, legitimate and proven solutions for getting out of debt.

Our Core Values

Compassion - Core Value

We have a passion for compassion. It’s the heart of our service.

Integrity - Core Value

Honesty and transparency are our guiding lights, and grit is what fuels us.

Impact - Core Value

You will know we were here by our impact on hearts, minds and wallets. We grow resilience.

Community - Core Value

We are not an island. Uniting with our team, clients and community amplifies our impact.

Resourcefulness - Core Value

We do more with less by being thoughtful, creative, adaptable and thinking differently.

InCharge is trusted and reputable and has helped over a million people like you repay a staggering $3.4 billion in debt.  With an A+ rating from the Better Business Bureau, InCharge is also a member of the National Foundation for Credit Counseling (NFCC) and is accredited by the prestigious Council on Accreditation (COA).

Our Mission

Build resilient individuals, families and communities with innovative financial solutions and education.

Our Vision

To be the leading financial solutions partner that empowers people to achieve their dreams.

Meet the InCharge Debt Solutions Corporate Officers.

Learn more about InCharge by reading the InCharge Annual Report 2023 Report.

Memberships/Affiliations

  • Member of NFCC (National Foundation for Credit Counseling)
  • Accredited by the Council on Accreditation (COA)
  • Affiliated with InCharge Education Foundation, Inc. (ICEF) which provides financial literacy training to service members and their families through Military Minutes

Awards/Recognition

  • Awarded the “Circle of Excellence” by the National Business Research Institute (NBRI) three years in a row, recognizing InCharge’s dedication to measuring and improving its customers’ level of satisfaction.
  • Selected to “Top 100: Companies for Working Families” (Orlando Sentinel) eight years in a row.
  • InCharge Education Foundation (ICEF) selected as “Not-for-Profit Organization of the Year” in 2008.
  • “MilitaryMoney.com” Earns Top Ten Status in the Kiplinger.com “Personal Finance Guide for Military Families,” 2009.
  • InCharge Debt Solutions has been officially recognized as an adopter of the National Industry Standards for Homeownership Education and Counseling and is a HUD-approved housing counseling agency.
  • InCharge Education Foundation wins Excellence in Financial Literacy Education (EIFLE) Award in 2008.

Services

InCharge Debt Solutions is a United States-based company that provides financial services for U.S.-based debt. InCharge does not provide financial services for debt outside of the U.S.

  • Nonprofit Credit Counseling: Professional, certified credit counselors offer individual advice for developing and balancing budgets, managing money, using credit wisely, and building a savings plan. InCharge provided over 90,000 confidential budget and debt counseling sessions in 2019.
  • Debt Management Plans (DMP): InCharge can customize a debt management program for you to provide debt relief that is a sound alternative to bankruptcy.  A debt management program will consolidate your debt payments into one manageable monthly amount because InCharge will work with your creditors to lower your interest rates – and usually eliminate late fees – so you can pay down your debts in a much shorter period of time at a lower monthly cost than you’re now paying.  When you start a debt management program with InCharge, the collection calls are reduced and you can get debt relief without another loan or dealing with bankruptcy. A debt management program is a no-loan alternative to debt consolidation.
  • Housing Counseling: InCharge is approved by the US Department of Housing and Urban Development (HUD) to help consumers in the state of Florida with their housing needs.  InCharge supports homeownership with its online homebuyer education course, HomeTrek.
  • Pre-File Credit Counseling and Debtor Education: InCharge is among a select group of agencies approved by the Executive Office for United States Trustees to issue certificates in compliance with the Bankruptcy Code.  Anyone who considers filing for bankruptcy must complete a credit counseling session from an approved provider and receive a Certificate of Counseling before filing.  InCharge also provides pre-file debtor education courses to individuals seeking discharge from bankruptcy. InCharge and its affiliates have provided over 1,000,000 courses since 2006.
  • Education: InCharge provides money-management and housing finance education seminars and workshops. In addition, the InCharge Education Foundation maintains an extensive library of financial education materials and resources covering a wide array of money management topics.

InCharge Education Foundation, Inc.

InCharge® Education Foundation, Inc. (ICEF), a 501(c)(3) nonprofit organization, provides educational products and services that promote improved personal financial literacy of consumers nationwide, encompassing everything from community outreach workshops and eLearning tools to personal finance website articles. Meet InCharge Education Foundation's Board of Trustees.

ICEF serves consumers from many walks of life, civilians and military, students and the retired, and anyone who could benefit from personal finance education. Its educational tools and services include:

  • Military Money: InCharge.org's Military Money portal is a leading source of financial literacy resources, tools and news for America’s Servicemembers. From the GI Bill to VA loans, frequent moves to deployment preparation, the military and their families face unique financial challenges. Military Money provides those who serve with empowering, timely information so they can Serve, Save and Be InCharge.
  • Military Money Minutes: Daily 1-minute tips broadcast on Armed Forces Radio to military bases around the world. InCharge Education Foundation has produced over 2000 Military Money minutes on every financial topic that touches a service member's life, from VA loans, to the GI Bill, to making the most of your Thrift Savings Account to how to manage your finances while deployed. Also available on iTunes.
  • Military Money guide books: These hard copy and ebooks help service members learn about about financial topics most relevant to them.